Privacy Policy & Legal Information

Privacy Policy

1. Information Collection

adventmeet ("we", "our", "us") collects information you provide when enquiring about or booking our casino entertainment services, including:

• Name, email address, phone number, country of residence
• Event details: date, venue preferences, guest count, budget
• Payment information (processed securely through third-party providers)
• Communication preferences and consultation scheduling

2. Use of Information

We use your information to:

• Provide personalized event planning and quotations
• Execute and coordinate your tropical casino event
• Communicate updates, confirmations, and event details
• Process payments and maintain booking records
• Improve our services and customer experience
• Send promotional communications (with your consent)

3. International Clients

As a destination event provider serving international clients, we handle cross-border data transfers in compliance with Australian Privacy Principles. Your information may be shared with:

• Resort partners for event coordination
• Payment processors for international transactions
• Vendors and contractors essential to your event

4. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted communications, secure payment processing, and controlled access to client data.

5. Your Rights

You have the right to:

• Access your personal information
• Request corrections or updates
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal obligations)

6. Photo & Video Usage

Event photography and videography may be used for promotional purposes. We request explicit consent before using identifiable images. Clients can opt out at any time.

Cookie Policy

At adventmeet.com, we use cookies, small text files stored on your device, to enhance your planning of exclusive tropical entertainment in Cairns' paradise. These support seamless navigation, personalized settings, and our 3D venue visualization platform, securing compliance with Australian privacy rules.

We deploy specific cookie types to support our services:

• Essential Cookies: enable core website functions, like secure form submissions for event inquiries, expiring after your session.
• Performance Cookies: collect anonymized data on site usage, such as popular venue pages, to improve speed and content, stored up to six months via tools like Google Analytics.
• Functional Cookies: save your preferences, like 3D venue customizations, for up to one year to streamline repeat visits.

We do not use marketing cookies but will seek consent if introduced.

Cookies secure smooth functionality, personalize experiences, and refine our platform. They:

• Support secure inquiry submissions and 3D visualizations.
• Store venue selections and settings for efficient planning.
• Track anonymous usage stats to enhance site performance.

Data is stored securely, accessible only to authorized staff, with session cookies expiring quickly to minimize retention.

Manage cookies via our consent banner or browser settings at:

• Chrome: https://support.google.com/accounts/answer/32050
• Edge: Microsoft Edge Cookie Settings
• Firefox: https://support.mozilla.org/en-US/kb/delete-cookies
• Safari: Safari Cookie Settings

Disabling cookies may limit features like 3D previews. Contact contact@adventmeet.com for queries; we respond within 30 days. SSL encryption secures data safety.

Responsible Gaming Statement

adventmeet provides entertainment-only casino experiences. All events feature:

• No real money stakes - Fun money and play chips only
• 18+ age restriction - Strictly enforced at all events
• Focus on social entertainment and guest interaction
• Professional dealers trained in responsible gaming practices

We coordinate with resort alcohol policies and Queensland's Responsible Service of Alcohol (RSA) requirements to ensure safe, enjoyable events.

Terms of Service (Summary)

Booking & Payment

• Initial reservation fee required to secure booking
• Final payment due 14 days before event
• International payment options available
• Currency conversion rates fixed at time of quote

Cancellation & Refunds

• 90+ days notice: 80% refund
• 60-89 days notice: 50% refund
• 30-59 days notice: 25% refund
• Less than 30 days: No refund (rescheduling options available)
• Force majeure events: Case-by-case consideration

Weather Contingencies

• All outdoor events include covered backup venues at no extra cost
• Weather decisions made 24 hours before event
• Client consultation on all weather-related changes
• No additional charges for weather-related venue changes

Liability & Insurance

• $20M public liability insurance maintained
• Queensland gaming compliance certification
• Equipment warranty and professional indemnity coverage
• Resort venue insurance coordination

Contact for Privacy Matters

For privacy concerns, data access requests, or questions about our policies:

Note: This is a summary of our privacy policy and terms. Full legal documentation provided upon booking. We comply with Australian Privacy Act 1988 and Queensland gaming regulations.